Right to information (RTI)

What is right to information?

The Right to Information (RTI) is the Queensland Government's approach to giving the community greater access to information.

The Queensland Government has made a commitment to provide access to information held by the Government, unless on balance it is contrary to the public interest to provide that information.

The following legislation came into force on 1 July 2009:

This legislation:

  •   makes more information available
  •   provides equal access to it across all sectors of the community
  •   provides appropriate protection for Individuals' privacy.

More detailed information about RTI can be found on the Queensland Government RTI website

Applying for Information

You can apply for information by submitting a formal RTI application form directly to QRA. 

Prior to lodging an application you may wish to contact the RTI Officer by phone on 07 3008 7200, or email info.qra@qra.qld.gov.au to discuss the type of information you are requesting and whether it may be already available online, or by request.  Queensland Government agencies release information administratively and proactively wherever possible.

Application processing time

A formal application is generally processed within 25 business days, but may be extended in some circumstances. More information can be found on the Queensland Government RTI website.

Fees and charges

From 1 July 2021, the RTI application fee is $52.60.  Cheques or money orders must be made payable to the QRA. In addition to the application fee, you may incur other charges. QRA will notify you should this be required.  Further information about current fees or charges is available here.

Submitting an application

Completed forms can be emailed to: info.qra@qra.qld.gov.au or mailed to:

Queensland Reconstruction Authority
PO Box 15428
City East   QLD   4002

Internal review

If you wish to apply for an internal review, you must do so within 20 business days from the decision letter or email received. To apply for an internal review, please submit a written request to:

Queensland Reconstruction Authority
PO Box 15428
City East   QLD   4002

External review

You may write to the Information Commissioner and apply for a external review.  For more information about making an external review, please visit the Office of the Information Commissioner website.

Disclosure Log

Section 78A of the Right to Information Act 2009 sets out the requirement for agencies to publish a RTI disclosure log of information released under right to information. The RTI disclosure log will be updated as information is released under the RTI process.

The disclosure log contains information released from 1 July 2009 and does not identify all information released under Right to Information.

Our disclosure log will be updated as information is released under the RTI process which will include;

  • Application reference
  • Date of application
  • Scope requested and
  • Status and applicant 

Publication Scheme

Information about QRA’s services and business operations is provided in many of our corporate documents, which are available through our publication scheme. Our publication scheme describes and categorises information routinely available from the department online and free of charge.