Right to information (RTI)

What is right to information?

The Right to Information (RTI) is the Queensland Government's approach to giving the community greater access to information.

The Queensland Government has made a commitment to provide access to information held by the Government, unless on balance it is contrary to the public interest to provide that information.

The following RTI and Information Privacy legislation came into force on 1 July 2009:

    This legislation:

    •   makes more information available
    •   provides equal access to it across all sectors of the community
    •   provides appropriate protection for Individuals' privacy.

    More detailed information about RTI can be found on the Queensland Government Right to Information website:

    Applying for Information

    Before you make an RTI application, you should check to see if it is available online through the:

    • Publication scheme - QRA publish routinely released information through its publication scheme which Information is organised into categories
    • Disclosure log - Information released in response to RTI applications is also made available by agencies through disclosure logs
    • Administrative access scheme, or the
    • Queensland Government Open Data Portal - search for 'Queensland Reconstruction Authority' at:

    If the information is not available through any of the above channels, you can then apply for information held by QRA by submitting a formal Right to Information and Information Privacy Access Application either online via the link below, or via a downloaded form available at the link below submitted directly to QRA. 

    If you wish to discuss the type of information you are requesting, please contact the RTI Officer by phone on (07) 3740 1700, or email info.qra@qra.qld.gov.au. Queensland Government agencies release information administratively and proactively wherever possible.

    Application processing time

    A formal application is generally processed within 25 business days, but may be extended in some circumstances. More information can be found on the Queensland Government Right To Information website at:

    Fees and charges

    From 1 July 2023, the RTI application fee is $55.75. Cheques or money orders must be made payable to the QRA. In addition to the application fee, you may incur other charges. QRA will notify you should this be required. Further information about current fees or charges is available on the Right to Information fees and charges webpage at:

    Submitting an application

    Completed forms can submitted via:

    email to info.qra@qra.qld.gov.au 

    or mailed to:

    Queensland Reconstruction Authority
    PO Box 15428
    City East   QLD  4002

    Internal review

    If you wish to apply for an internal review, you must do so within 20 business days from the decision letter or email received. To apply for an internal review, please submit a written request to:

    Queensland Reconstruction Authority
    PO Box 15428
    City East   QLD   4002

    External review

    You may write to the Information Commissioner and apply for an external review.  For more information about making an external review, please visit the Office of the Information Commissioner website at:

    Disclosure Log

    Section 78A of the Right to Information Act 2009 sets out the requirement for agencies to publish a RTI disclosure log of information released under right to information. The QRA RTI disclosure log will be updated as information is released under the RTI process.

    The disclosure log contains information released from 1 July 2009 and does not identify all information released under Right to Information.

    Our disclosure log will be updated as information is released under the RTI process which will include:

    • application reference
    • date of application
    • scope requested  
    • status and applicant. 

    Publication Scheme

    Information about QRA’s services and business operations is provided in many of our corporate documents, which are available through our publication scheme which describes and categorises information routinely available from the department online and free of charge.