Latest Reconstruction Monitoring operation

2023-24 summer disasters – nine-month follow-up

QRA officers assessed properties in the Far North, south-east, and Western Downs in August and September 2024, conducting Reconstruction Monitoring of homes and businesses still damaged following disaster events of the 2023-24 summer season.

This included properties impacted by ex-Tropical Cyclones Jasper and Kirrily, and the SEQ Christmas storms, with around 2,300 addresses doorknocked.

Far North Queensland (Tropical Cyclone Jasper)
Properties visited: 1,436
LGAs: Cairns, Cassowary Coast, Cook, Douglas, Mareeba

South-east Queensland (SEQ Christmas storms)
Properties visited: 668
LGAs: Gold Coast, Logan, Scenic Rim

SEQ and Western Downs (Tropical Cyclone Kirrily)
Properties visited: 196
LGAs: Lockyer Valley, Moreton Bay, Western Downs

During the Reconstruction Monitoring, QRA officers collected information on property damage, progress of repairs, insurance matters, and residents’ ability to access financial and personal support where required.

This information has since been shared with councils, relevant state and federal agencies, and other stakeholders to improve their understanding of the recovery needs and priorities of impacted Queenslanders and Queensland communities.

This was the second QRA Reconstruction Monitoring operation following the 2023-24 disaster season after officers undertook assessments in impacted areas earlier in the year.

If residents were unavailable, a calling card with QRA contact details and instructions was left.

Queenslanders who require immediate disaster assistance or support should phone the Queensland Community Recovery Hotline on 1800 173 349.

Residents with insurance concerns are encouraged to contact their insurer, or a dispute can be lodged with the Australian Financial Complaints Authority (www.afca.org.au) if a resolution can’t be found.