MARS - Authorised users
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Becoming a New MARS Authorised User
To become a MARS authorised user, complete the online MARS User Access Request. The online form automatically sends approval requests to the appropriate authorised delegate within your organisation and notifies QRA once approved.
Before completing your request, refer to the Types of User profiles in MARS (refer to table below) to help determine the appropriate access level for your role.
MARS User Access Request: MARS | QRA Portal
Already an existing MARS user needing to add additional access?
Login to MARS with your existing credentials, navigate to your profile in the top right corner and Request additional access. Completing this form also automatically sends approval requests to the appropriate authorised delegate within your organisation and notifies QRA once approved. Types of User profiles in MARS
MARS is the Management and Reporting System online portal administered by the Queensland Reconstruction Authority (QRA) to support councils and state agencies with disaster funding applications. When completing the User Access Request Form you will be asked to select a User Profile so the QRA team can set up the right access to meet your user requirements.
User Profile Types
| # | User type | Description |
| 1 | View only | View all areas |
| 2 | Activation Officer | View, edit, and lodge activation requests |
| 3 | Submission Builder | View all, plus edit submissions and be nominated as the submission contact - can view all, plus edit progress reports |
| 4 | EoT Builder | View, edit and submit Extension of Time requests |
| 5 | Progress Report Builder | View all, plus edit progress reports |
| 6 | Digital Road Network Downloader | Download Digital Road Network data for the entire organisation or selected completed submissions |
| 7 | Finance User | View and export Transaction Register data (all MARS payment records and remaining Grant Advance) |
| 8 | Organisation Executive | View, edit, and lodge all functions ability to add new users in your organisation |
| 9 | Authorised Delegate | Required if the CEO, Director-General, or equivalent wants another user to be able to approve future access requests for user profile types 1/2/3/4/5. (Note: Only the CEO or DG or equivalent is required to approve user types 6 ,7, 8 and 9). |
| 10 | PFS Acceptance | Can view and accept funding schedule. Has the authority to enter into a financial contract between QRA and your organisation. |
Scenarios to help you select the appropriate User Profile
| Scenario | “We only have a few staff who do everything, but the CEO still checks submissions and lodges to QRA.” |
|---|---|
| CEO access | Form section 1. User information and declaration: CEO adds own details, ticks profile 5 (Organisation Executive) and signs. |
Form section 2. Authorisation: CEO adds own details and signs. | |
| Other staff access | Form section 1. User information and declaration: Individual user adds own details, ticks required user profile type, and signs. |
Form section 2. Authorisation: CEO adds own details and signs all forms. |
| Scenario | “We often use consultants for building submissions and progress reports, but the CEO still checks them and lodges to QRA.” |
|---|---|
| CEO access | Form section 1. User information and declaration: CEO adds own details, ticks profile 5 (Organisation Executive) and signs |
Form section 1. User information and declaration: CEO adds own details, ticks profile 5 (Organisation Executive) and signs | |
| Consultant access | Form section 1. User information and declaration: Consultant adds own details, ticks profile 3 (Submission Builder) and 4 (Progress Report Builder), and signs. |
Form section 2. Authorisation: CEO adds own details and signs |
| Scenario | “We have several staff in senior roles, and the CEO would like the Director of Works to manage all QRA activities on their behalf.” |
|---|---|
| Director of Works access | Form section 1. User information and declaration: Director of Works adds own information, ticks profiles 5 (Organisation Executive) AND 6 (Authorised Delegate) and signs. |
Form section 2. Authorisation: CEO adds own details and signs. | |
| Other staff access | Form section 1. User information and declaration: Individual user adds own details, ticks required user profile type, and signs.. |
Form section 2. Authorisation: Director of Works adds own details and signs all forms. |
Consultant access to MARS
Consultants working across multiple organisations require separate MARS access approvals from each organisation. Complete the New User process for the first organisation, then use the Existing User - Request Additional Access process for any additional organisations. This ensures the correct approvals are in place for each access request.
Remove a user from MARS
MARS support
Technical support for MARS users can be accessed by emailing support@qra.qld.gov.au.
QRA RLOs are also ready to provide support and advice to their councils and state agencies.
QRA webpage last updated 21 August 2026. CM Reference GF/37839.