MARS - User guides and forms

Accessing MARS

Steps to become an authorised user of MARS: 

  1. Download the MARS - User access request form.
  2. Complete your details and select a user profile. Refer to the Tip sheet - user profiles in MARS.
  3. Authorisation (by CEO, Director-General or equivalent or the approved MARS authorised delegate for your organisation)
  4. Submit the signed user access request form via email to support@qra.qld.gov.au. 

Consultant access to MARS

  • Consultants working for more than one organisation will need to have their MARS access approved by each organisation. A separate form should be completed and signed by the user, and CEO or accountable officer for each organisation. This is to ensure the appropriate approval has been gained for the level of access requested.
  • Access to multiple organisations can be applied to one email address.

MARS guidance

QRA has implemented a flexible guidance system called WalkMe that can be accessed when using MARS. Whether you are a first-time user, or just need a refresh, WalkMe guidance is available on demand to step users through each task. QRA Regional Liaison Officers (RLOs) are also ready to provide support to their councils and SDAs preparing to use MARS.

Refer to the MARS Portal user guide - Activation and submission preparation.  

Preparing to create a submission in MARS

Before you create a submission in MARS, please refer to the MARS information readiness sheet.

This information sheet covers the three key areas of focus to prepare for creating a submission in MARS:

MARS support

Technical support for MARS users can be accessed by emailing support@qra.qld.gov.au.

QRA RLOs are also ready to provide support and advice to their councils and state agencies.

MARS - User Access Request Form 137 KB
MARS - User Removal Request Form 448 KB
Tip sheet - User profiles in MARS 184 KB
The purpose of the MARS User Guide is to guide the user through key activities for activation and submission preparation in the MARS Portal (December 2018, Version 2). 4 MB
Progress reporting is required for all approved submissions in delivery as part of a delivery program for each active submission type within an event’s financial year. A monthly progress report for each delivery program is required by QRA during the delivery phase regardless of the need to claim a payment. The purpose of this document is to guide the user through key activities for progress reporting in the MARS Portal. 3 MB
MARS Portal user guide - in-field assessment V1.2 (July 2019) - guides the user through actions relating to an in-field assessment in the MARS Portal. An in-field assessment (IFA) is a combined assessment (Compliance and Value for Money) conducted in close consultation with an applicant. It is undertaken at QRA’s discretion and can only be done on a draft submission. 838 KB
The purpose of this document is to guide the user through key activities for estimate updates in the MARS Portal. 1 MB
The purpose of this document is to provide a summary of minor enhancements implemented in the MARS Portal in March 2022. 1 MB
The purpose of this document is to provide a summary of minor enhancements in relation to viewing photos and working with line items implemented in the MARS Portal in April 2022. 860 KB