Upcoming Reconstruction Monitoring

Final doorknocking for the 2023-24 disaster season and initial visits following the disaster events of 2025

QRA officers will be assessing disaster damaged properties across Queensland between 9 - 27 June to monitor the recovery progress of residents impacted by major disaster events of the past two years.

This includes properties impacted by Tropical Cyclones Alfred, Jasper and Kirrily, the north and Far North floods of February 2025, and the SEQ Christmas storms of 2024, with more than 3,400 homes and businesses to be visited during this operation.

Monday 9 June - Friday 13 June

Events:

• Tropical Cyclone Jasper, 13 - 28 December 2023
• North and Far North Tropical Low, 29 January - 28 February 2025

LGAs: Cairns, Cassowary Coast, Douglas, Mareeba
Properties to be visited: 1,102

Monday 16 June - Friday 20 June

Event:

• North and Far North Tropical Low, 29 January - 28 February 2025

LGAs: Burdekin, Cassowary Coast, Charters Towers, Hinchinbrook, Townsville
Properties to be visited: 1,025

Monday 23 June - Friday 27 June

Events:

• South Queensland Severe Storms, 24 December 2023 - 3 January 2024
• Tropical Cyclone Kirrily, 25 January - 26 February 2024
• Tropical Cyclone Alfred, 1 - 16 March 2025

LGAs: Brisbane, Fraser Coast, Gold Coast, Ipswich, Lockyer Valley, Logan, Moreton Bay, Redland, Scenic Rim, Somerset, Sunshine Coast, Toowoomba, Western Downs
Properties to be visited: 1,302

During Reconstruction Monitoring, QRA officers collect information on property damage, progress of repairs, insurance matters, and residents’ ability to access financial and personal support where required.

This information is shared with councils, relevant state and federal agencies, and other stakeholders to improve their understanding of the recovery needs and priorities of disaster impacted Queenslanders and Queensland communities.

If residents are unavailable, a calling card with QRA contact details and instructions is left in the letterbox or another appropriate place.

The Queensland Community Recovery Hotline, 1800 173 349, is available 24/7 for residents needing additional disaster support.

Residents with insurance concerns should contact their insurer. If they cannot resolve the issues directly they can lodge a dispute with the Australian Financial Complaints Authority via www.afca.org.au.