Contact us

Contacting QRA

The Queensland Reconstruction Authority (QRA) is committed to continually improving the quality of our services to visitors. We value your feedback and enquiries.

Any information submitted will be used in line with the website's privacy statement.

Queensland Reconstruction Authority call centre - 1800 110 841.

For international callers please dial - +617 3022 0001 (+10 hours UTC).

Mailing Address
Queensland Reconstruction Authority
PO Box 15428
City East Q 4002

Alternatively, you can contact the Queensland Reconstruction Authority by emailing

Offering goods and services

If you want to support individuals, families or organisations affected by natural disasters, visit the Queensland Government website for information about how you can help.

Complaints and feedback

Your feedback helps QRA deliver quality services.  

We are committed to handling complaints in a timely and professional manner.  

Any communication or complaints will be handled in the strictest of confidence in accordance with our privacy policy. We will only use the information collected to resolve your complaint. Your personal information will be managed in accordance with the Information Privacy Principles within the Information Privacy Act 2009 (Qld).

Accessing information

The accessing information page provides information on Right to Information (RTI), including the RTI disclosure log and the publication scheme