MARS - User Guides and Forms

Accessing MARS

Steps to become an authorised user of MARS: 

  1. Download the MARS - User Access Request Form (.pdf | 96KB)
  2. Complete your details and select a User Profile (refer to the Tip sheet - user profiles in MARS)
  3. Authorisation (by CEO, Director-General or equivalent or the approved MARS Authorised Delegate for your organisation)
  4. Submit the signed Access Request Form via email to

Consultant access to MARS

  • Consultants working for more than one organisation will need to have their MARS access approved by each organisation. A separate form should be completed and signed by the user, and CEO or accountable officer for each organisation. This is to ensure the appropriate approval has been gained for the level of access requested.
  • Access to multiple organisations can be applied to one email address.

MARS guidance

QRA has implemented a flexible guidance system called WalkMe that can be accessed when using MARS. Whether you are a first-time user, or just need a refresh, WalkMe guidance is available on demand to step users through each task. QRA Regional Liaison Officers (RLOs) are also ready to provide support to their councils and SDAs preparing to use MARS.

Refer to the MARS Portal User Guide.  

Preparing to create a submission in MARS

1.    Creating a submission

There are two ways to add submission data to MARS:

  • directly input data to MARS
  • populate a DRFA submission form (Excel) and import this into MARS. This option currently applies to the following submission types:
    • Reconstruction of Essential Public Assets (REPA)
    • Immediate Reconstruction Works (IRW)
    • Emergency Works (EW)
    • Counter Disaster Operations (CDO)

Refer to the DRFA Excel submission forms and Overview of submission types or contact your RLO. 

2.    Photo upload

The MARS Portal is designed to link photographic evidence to submission line item data. By uploading photos to the MARS Portal and assigning them to a line item in your submission, you will get the full functionality of mapping integration and validation checks to help improve the quality of submissions and assessments.

Photographic evidence should meet the following requirements:

  • All photos are uniquely named.
  • All photos are JPEG format with embedded metadata
  • File names are no more than 100 characters (required to upload to MARS in bulk).
  • Excel submission form photo fields include unique file names in the following format: xxxx.jpg|yyyy.jpg|zzzz.jpg| (required to upload to MARS in bulk).

Talk to your RLO about the simplest way for your organisation to populate the photo fields in the submission form. Depending on your internal process, your organisation may benefit from an Excel plug-in that can populate the photo cell in the required format just by referencing a folder name, rather than each individual photo name. Refer to the Photo Name Conversion Plug-in User Guide (.pdf | 2.5MB).

3.    Digital Road Network (DRN) data

QRA relies on Digital Road Network data from councils and state agencies to help verify the location of essential public assets. MARS integrates with ESRI mapping software to help improve the quality of submissions and assessments. Access the Digital Road Network data tip sheet here (link to GIS updated DRN tip sheet) to ensure you are ready to get the most out of mapping integration in MARS.

For more information on preparing to use MARS, please refer to the MARS transition information sheet here.

MARS support

Technical support for MARS users can be accessed by emailing

QRA RLOs are also ready to provide support to their councils and state agencies.